Know the Facts: City of Cayce Provides Update on Sewer Line Break

NOTIFICATION TIMELINE:
On May 20, the City of Cayce notified residents and the public of a Sanitary Sewer Overflow
in the Riverland Drive area of Cayce. The overflow appeared to have been caused by a
manhole failure.

On May 24, the City of Cayce notified residents and the public of a Sanitary Sewer Overflow
along Phase Two of the Cayce Riverwalk. Currently, our Field Operations staff are
investigating to the cause of the overflow on Phase Two.

WHAT WE KNOW:
In the early morning hours of Saturday, May 24, there was a ten-inch force main sewer line
break. Immediately, our team worked to address the impact, stop the overflow, and follow
all proper safety protocols for our residents.

The ten-inch sewer line is eight feet below and behind a 14-inch sewer line. Our Utilities
team temporarily diverted flow from the ten-inch line to the 14-inch line and around the
area of the break. Next, they preemptively filled in the large area exposed by the break in
preparation for heavy rain flow in the coming days.

The overflow has been stopped and appropriate preemptive measures have been taken.

Director of Utilities, Betsy Catchings, stated “This is a complex issue, and we are in the
exploratory phases of the cause of the sewer line break at the Riverwalk. Senior Staff and
our Cayce Utilities team worked over the weekend and will continue to work to determine
the cause and the length of time before the repairs to the Boardwalk and the Riverwalk can
be made and completed.”

CAYCE RIVERWALK:
The City of Cayce notified residents and the public that the Riverwalk from Lyles Street to
H. Kelley Jones Park is CLOSED until repairs are completed.

FACTS ABOUT CAYCE UTILITIES:
Cayce Utilities maintains:

• A 9.6 million gallon per day Water Treatment Plant.
• 225 miles of waterlines and 5 water tanks serving 8,150 customers.
• 25 million gallon per day Wastewater Treatment Plant (the 6th largest in the state).
• 285 miles of sewer lines and 76 sewer pump stations serving 13,140 sewer
  customers.

WHAT YOU CAN DO:
Cayce Spokesperson, Ashley Hunter, further shared, “The most important thing we can tell
our residents right now is that our team caught this early and is working on the appropriate
solution. If residents are experiencing a problem that they believe stems from the sewer
line break and sanitary overflow, please contact the City of Cayce Utilities Department directly at 803-796-9020, Option 1; or by email at [email protected].”