Residential Water & Sewer
To Report Water & Sewer Emergencies (Water Breaks & Sewer Backups) Between 8:30AM-5PM Contact (803) 550-9542 or (803) 796-9020, Option 3.
To Report Water & Sewer Emergencies After Hours or when City Hall is Closed (Weekends, Holidays and after 5pm), Contact Public Safety at (803) 794-0456 or (803) 796-9020 Option 8.
Before you Dig contact Palmetto Utility Protection Service (PUPS) at 811 or (800) 922-0983 or visit SC811
Billing/Account Setup Questions Contact (803) 796-9020 Option 1. If no answer, please leave a voice mail and someone will return your call.
SETUP SERVICE AND RATES/FEES
Pay Your Bill
Documents & Resources
- New Resident Booklet
- Automatic Draft Agreement
- Residential Setup Contract
- Application for wastewater Discharge
- Annexation Agreement
- FY 2023 New Customer Sheet
- Common Causes of High Water Bills
- Cayce Code of Municipal Ordinances
- Annual Water Quality Report
- Sewer Use Ordinance
- Map of Service Area
- Current Utility Rates
- Backflow Test Report Form